Introduction

maxfolio.in and the mobile application ‘MaxFolio’ are products owned and operated by MaxFolio Fintech Pvt. Ltd. (hereinafter referred to as “MaxFolio”, “us”, “we”). MaxFolio is committed to safeguarding any information submitted to us on our website (“Site”) and/or the services made available through the Site or mobile applications (collectively referred to as the “Platform”) of MaxFolio (“Services”). This privacy policy provides you with a summary of the type of information collected by us, our policy regarding the use of that information, and the measures taken to safeguard that information.

We may also allow our group companies, affiliates, subsidiary companies, and authorized third parties to use our Platform to offer their products and services to you, under applicable terms and conditions specified on our Platform from time to time.

User Consent and Agreement

By submitting Personal Information through our Platform or Services, you agree to the terms of this Privacy Policy and expressly give your voluntary consent to the collection, use, and disclosure of the Personal Information in accordance with this Privacy Policy.

Information You Provide to Us

- If you provide us feedback or contact us via email, we collect your name and email address, as well as any content included in the email, to respond to your request.
- When you participate in one of our surveys, we may collect additional information.
- We may collect personal and financial information such as your name, phone number, email address, age, PAN, investments, etc.
- We may collect KYC and job application data you voluntarily provide.
- Responsibility for data accuracy lies with the user.

Information Collected via Technology

- Technical data like browser type, OS, IP address, and domain name may be collected.
- Third-party analytics tools and cookies may be used to understand user behavior.
- Card transactions are handled via authorized PCI-DSS compliant third parties. We do not store card data.

Use of Personal Information

- Identify you as a user. - Administer and improve the Platform and Services.
- Communicate through email, SMS, etc.
- Send marketing and promotional content.
- Analyze customer behavior and detect fraud.
Information may be shared with regulated entities such as Investment Advisors, Brokers, NBFCs, etc., for KYC, AML, and credit facilitation purposes.

Data Sharing for Credit Facilitation Services

- PAN, mobile number, and email shared with RTAs and Depositories.
- KYC documents processed through Digio.
- Communication via AWS and Kaleyra.

Disclosure to Third Parties

Information may be disclosed to legal/regulatory authorities and service providers as needed.

Anonymous Information

We may anonymize and aggregate data for analytics and performance enhancement.

Third-Party Websites

We are not responsible for third-party websites linked from our Platform.

Cookies

Cookies are used to enhance the user experience. Disabling them may limit functionality.

Security of Your Information

We implement industry-standard security measures. In the event of a breach, we will notify users as required by law.

Retention of Information

Data is retained as per legal requirements. For deletion or consent withdrawal, email support@maxfolio.in.

Amendments

We may update this Privacy Policy from time to time. Users should review it periodically.

Contact Information

MaxFolio Fintech Pvt. Ltd.
702, 72 Empire, Andheri Kurla road, Near Western Express Highway Metro Station, Andheri East, Mumbai 400099, INDIA.
Email: support@maxfolio.in

Definitions

- Anonymous Information: Data that does not identify an individual.
- IP Address: A unique identifier for a device on the Internet.
- Personal Information: Data that can identify a person, directly or indirectly.